We're Here to Help

Get the support you need from our team. We typically respond within 24 hours on business days.

Or email us directly at hey@utari.ai

Contact Support

Multiple ways to get in touch with our team

Email Support

Send us a detailed message and we'll get back to you as soon as possible.

hey@utari.ai

Response Time

We aim to respond within 24 hours during business days (Monday-Friday).

Business Hours: 9 AM - 6 PM CST

Priority Support

Enterprise customers receive priority support with dedicated assistance.

Learn more

Frequently Asked Questions

Find quick answers to common questions

Account Deletion

How to permanently delete your account

Delete Your Account

If you'd like to permanently delete your account, you have two options:

Option 1: Contact Support

You can request account deletion by contacting our support team. Simply email us at hey@utari.ai with your account deletion request, and we'll process it for you.

Option 2: Self-Delete (When Logged In)

If you're logged into your account, you can delete it yourself through your user settings:

  1. Click on your user avatar/profile picture in the top-right corner of the screen
  2. Select Settings from the dropdown menu
  3. Scroll down to the Delete Account section
  4. Click the Delete Account button
  5. Choose your deletion type:
    • 30-Day Grace Period: Your account will be scheduled for deletion in 30 days. You can cancel this request anytime within the grace period.
    • Immediate Deletion: Your account and all data will be permanently deleted immediately. This action cannot be undone.
  6. Type delete in the confirmation field
  7. Click the final Delete Account button to confirm

Note: When you delete your account, all your agents, threads, credentials, subscriptions, and billing data will be permanently removed. This action cannot be undone after the grace period expires (if you chose the 30-day option) or immediately (if you chose immediate deletion).

Legal Information

Transparency and compliance documentation

Terms of Service

Our terms and conditions for using Utari services, including user responsibilities and service limitations.

Read Terms →

Privacy Policy

How we collect, use, and protect your personal information. We're committed to data privacy and security.

Read Policy →

Imprint

Company information and legal details about Utari AI Corp, including contact information and registration.

View Imprint →

Still Have Questions?

Our support team is ready to help you with any questions or issues you may have.

General Inquiries: info@utari.ai

Security Issues: security@utari.ai