How To Use Fireflies For Sales Call Analyzation In Utari

In this guide, we’ll show you how to connect Fireflies.ai with Utari to automate your sales call analysis. By the end of this post, you'll have a system that automatically processes every completed call, summarizes it, and can even send those insights directly to your team's Slack channel.

Phase 1: Connecting Fireflies to Your Utari Worker

Before you can automate anything, you need to give Utari permission to "talk" to your Fireflies account.

Create a New Worker: Log into your Utari account, click the + icon, and select New Worker [00:22].

Add the Fireflies App: Go to the Integrations tab within your worker, browse apps, and search for Fireflies. Click Add and then Create New Connection [00:36].

Retrieve Your API Key: * Open your Fireflies account.

• Navigate to Settings > Developer Settings on the left-hand sidebar [00:52].
• Copy your API Key.

Finalize the Connection: Paste your API key into both required fields in Utari and click Connect. This adds Fireflies tools (like get transcript) directly to your Utari worker [01:00].

Phase 2: Setting Up the Automation Trigger

Now that the accounts are linked, you need a "trigger" so that Utari knows exactly when a call has finished.

Create a Webhook Trigger: In your Utari worker, go to Triggers and click Create New Trigger. Select the Webhook option [02:11].

Configure the Prompt: This is the "brain" of your automation. You need to tell the agent exactly what to do with the call data.

• Pro Tip: Use the {{payload}} tag to ensure Utari pulls the full transcript and data from Fireflies [03:12].
• Example Prompt: "Please analyze the sales call from the {{payload}} and extract the key details, then send a summary to our Slack channel." [04:09].

Define Order of Operations: For the best results, be specific. Tell the agent to 1) Analyze, then 2) Summarize, then 3) Distribute the info [04:03].

Phase 3: Linking the Webhook to Fireflies

Once you save your trigger in Utari, you will be provided with a unique Webhook URL [05:29].

Copy the URL from Utari.

Go back to Fireflies Developer Settings.

Paste the URL into the Webhook section and ensure the "Transcription Completed" event is selected [05:44].

Click Save.

Now, every time Fireflies finishes transcribing a call, it sends a notification to Utari, which immediately runs your custom analysis prompt.

Monitoring Your Runs

If you want to see if your automation is working, you don't have to guess. Inside Utari, navigate to your Fireflies Agent under the Triggers tab. Here, you can see a list of all Recent Runs, preview the analysis, and even disable the agent if you need to make edits [06:33].

Conclusion

Integrating Fireflies with Utari turns your raw meeting data into an automated insight engine. Whether you’re looking for a quick summary or deep sentiment analysis, this setup ensures you never miss a beat—without ever having to press "play" on a recording again.

For more advanced prompt tips or support, reach out to the team at hey@utari.ai.